Web design FAQ
Quick FAQ
Q. What files do I get with my template purchase?
A. Everything you see in the preview, images, sound, fonts, fla
files, etc is included
Q. What can be edited?
Everything in the template can be edited by yourself. To be able
to edit, you need some knowledge about the suitable software.
Q. How long before I get my template after payment.
A. Usually it takes no more than 24h. In rare cases it can take
up to 72h. If your order is good, it usually do not take more than
an hour or often just a couple of minutes.
Q. Is there a money back guarantee?
A. No. The reason is that computer files can not be returned as
regular goods can. If any files is damaged, you will be provided
with new ones that work.
Q. I am no designer, can I learn?
A. Sure thing. A lot of good tutorials is listed here
Extended Website Template FAQ
For beginners who have never bought or used a template
before:
Q: What is a website template?
A: A website template is a ready-made web-site design that can be
used as the foundation of building a new website. Within a short
period of time, you can replace the text and pictures in the templates
with your own using the appropriate software(s).
Q: What kinds of website templates are available?
A: Currently we are offering 4 major types of templates: 1) Flash
templates, 2) HTML templates, 3) HTML templates with Flash header,
and 4) Flash intro templates. For 1, 3, and 4, you will have to
have Flash MX installed to edit the Flash part of the templates.
For 2, you will have to have MS Frontpage or Macromedia Dreamweaver
for editing. If you would like to edit the graphics of a template,
it’s highly recommended that you should have Adobe Photoshop
as well.
Q: What is the advantage of using a template?
A: Since our templates are designed by professionals, they serve
the purpose to help you start building your website in a very cost
efficient manner without sacrificing on quality. Moreover, if you
are a designer, they save you time when you are pre-occupied with
different tasks.
Q: What is the difference between our templates
and others in the market?
A: While there are many other similar products in the market, our
focus is to deliver the best value-for-money products to our clients.
We place great emphasis on the varieties of design style we have
and easiness for customization with our products. Good customer
service is followed like a religion at our company and we always
get back to our customers in the most timely manner.
Q: What files do I get after the transaction
has been processed?
A: What you get would be a compressed .ZIP file. You will need to
unzip it before you actually can edit the template. If you do not
have Winzip tool installed in your machine, please visit http://www.WinZip.com
or http://www.Pkware.com
. After unzipping the files, you will see inside
the folder the source files (.fla) as well as fonts files we used
for the particular template. You will need to installed the fonts
to your system if you haven’t had those fonts already. After
you do that, you can open your .fla file with Flash MX or Flash
MX 2004. Flash MX 2004 30 days trial version can be obtained at
http://www.macromedia.com/software/
Flash related:
Q: What is the FLA file?
A: A FLA file (that with a .fla extension) is the source, or editable
version of the flash template. From here you can modify your template
and produce FLA files for presentation via the web. With the FLA
file, you can export the SWF files.
Q: What is a SWF file?
A: A SWF file (that with a swf extension) is a compiled, viewable
only, flash file. You would use this format by way of means of presenting
through the web. You can export this file along with the HTML file
in Flash MX if you have the .fla file. By placing the .swf files
and .html files in the root directory of your server, it will become
your website!
Q: Do I have to be a Flash expert to edit
the template?
A: While it’s not as easy as MS Frontpage to edit in Flash
MX, it’s still relatively hassle free with the advancement
of Flash. By using the Find and Replace function in Flash MX 2004,
you can easily search for all the text in the Flash templates. Here
is an example: Find_FlashMX2004.jpg
Q: What kind of modifications can I do to
the templates?
A: You can add content, incorporate your logo(s), add/delete a section,
add/delete pictures, add/delete music to them as long as you are
familiar with Flash MX. While most of the parts are relatively easy,
adding a section would be a bit more complex and time consuming
for beginners. However, our company can customize it for you professionally.
Q: I can't seem to open all the templates
that I have downloaded?
A: That could be because you are using a version prior to Flash
MX.
Q: I get “unexpected file format”
when I try to open a template, why?
A: This is because you are not using Flash MX
Q: I don't have Flash MX, where can
I download it?
A: Please visit Macromedia http://www.macromedia.com/software/
for further information.
Q: Can I use any other software like MS FrontPage
to edit the Flash
templates rather than Flash MX?
A: No.
Q: I am using Flash MX Professional
version, does it work with your templates?
A: Although the “Pro” version on surface should not
make a difference and should work with our templates, we have heard
from numerous customers that they can’t open or edit the files
with the “Pro” version.
Template Specific:
Q: Do your templates come with tutorials?
A: Some of them do but some of them don’t. However, you will
be able to find alot of web design, template info and tutorials
at Web Design Help
Q: I am having troubles with your “Display”
Flash template, do you have a tutorial?
A: Yes. Please find it here: display_tutorial.swf
Q: Which template(s) are compatible
with Flash 5?
A: Template such as "Casual", "Athletic", "Professional",
"Cheerful" as well as
"Sparkle are editable using Flash 5.
Miscellaneous
Q: I want to produce an .exe file from my
Flash Template, how do I do it?
A: 1. File/Publish Settings
2. Uncheck all checkboxes except "exe"
3. Hit "publish"
Q: How do I make the Flash presentation
auto-start from a CD when it is inserted into a CD driver?
A: http://www.macromedia.com/support/flash/ts/documents/flashautorun.htm
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